The United States Postal Service is an independent agency of the United States federal government responsible for providing postal service in the United States. USPS is one of the largest organization in the United States with 617,800 employees. Each day USPS delivers more than 660 million emails to 142 million delivery points. USPS has 31,585 post offices in the United States. USPS has one of the largest civilian vehicle fleets in the world. Out of nine members of Board of Governors of the United States Postal Service, seven members are directly appointed by the president. The board members set policies and procedure. Postal Inspection services are one of the services of USPS which protects the Postal Service, its employees, and its customers from crime and protect the nation’s mail system from criminal misuse.
If you are an American Citizen and used the service of USPS then you can give your feedback about the service of USPS. The reason behind the USPS Customer experience survey is to collect feedback from the customers and use the feedback for the betterment of their services.
In our article, we are providing complete details about the USPS Customer Experience Survey. In this article, we are providing complete details about UPS services and its customer satisfaction survey. By following the instructions carefully you can complete the survey very easily. Follow the article and participate in the survey of USPS.
Rules and Regulations in order to participate in the survey:
- One should be a citizen of the United States of America.
- Minimum age is 18 years in order to participate in the survey.
- The employee and his family are not allowed to take the survey.
- In order to participate in USPS customer satisfaction survey, one should use USPS service.
Procedure to participate USPS customer experience survey:
- Any electronic device such as Personal Computer or Laptop or Smartphone or Tablet.
- Data connection. make sure that your data connection is very good.
Instructions to participate in the survey:
- First of all, select a device with a good internet connection and type the official website of USPS survey on its web browser.
- The above link directs you to the home page of USPS survey page.
- On the homepage of the USPS, select the preferred language first.
- Then click on the next option.
- Then you will be directed to a new page, on this page read instructions carefully and click on next option.
- In the next step, you have to enter the zip code and click on next option.
- In the next step select the location of your place and click on next option.
- Then you have to enter the date of your purchase and click on next option.
- In the next page, answer the question, Thinking about this visit to the Post Office, overall, how satisfied were you? and click on next option. You will be given a set of option select your answer from them
- In the next page, you have to give a rating on the question, Thinking about this visit to the Post Office, how likely are you to recommend the USPS to a friend or colleague? and click on next option.
- Like this, you have to answer a few questions based on your experience and submit them.
- Make sure that you have answered all the questions genuinely and submit the survey.