Mcdvoice Customer Satisfaction Survey became a regular practice for all the companies nowadays. By conducting a customer satisfaction survey, the management or organization wants to know the opinion of the customers. By the opinion of the customers, the companies change their service. The customer satisfaction survey of Mcdonald’s is very simple. Mcdonald’s customer survey does not trouble its customers. The survey consists of simple questions based on the experience of the customers. The survey is not only helpful for the company it also helps the customers to raise their voice.
The customers should give their feedback genuinely. so that the company works on the feedback and make changes according to it. The survey is not only helpful for the management but also helpful for the customers. After the completion of the survey, they will get coupons that you can use in the McDonald’s restaurant.
McDonald’s is the world’s famous fast food restaurant was founded in the year 1940. Richard and Maurice McDonald are the founders of the restaurant. The Headquarters of McDonald’s is in Chicago, Illinois. McDonald’s has more than 40,000 locations all over the world. Enrique Hernandez, Jr is the present chairman of the company. Steve Easterbrook is the President and CEO of the company. The products of McDonald’s are Hamburgers, chicken, french fries, soft drinks, milkshakes, salads, desserts, coffee, breakfast, and wraps. The estimated revenue of the company is US$30 billion. Around 500,000 people work in the stores of McDonald’s.
McDonald’s food is made with quality, fresh ingredients which are sourced from the local suppliers. McDonald’s has continuously been enhancing menu and nutritional choices in response to customers’ needs and nutrition preferences. McDonald’s take the well-being of the customers very seriously which made them the worlds famous fast food restaurant chain. McDonald’s, continual commitment towards its employees and consumers has become a trademark for its success.
Since Steve Easterbrook became CEO of the company, McDonald’s has streamlined the menu which in the United States contained nearly 200 items. The company has also looked to introduce healthier options and removed high-fructose corn syrup from hamburger buns. The company has also removed artificial preservatives from Chicken McNuggets, replacing chicken skin, safflower oil and citric acid found in Chicken McNuggets with pea starch, rice starch, and powdered lemon juice. In 2015, McDonald’s pledged to stop using eggs from battery cage facilities by 2025. McDonald’s has for decades maintained an extensive advertising campaign. In addition to the usual media television, radio, and newspaper, the company makes significant use of billboards and signage, sponsors sporting events ranging from Little League to the FIFA World Cup and Olympic Games.
Procedure to Participate in the McDonald’s customer satisfaction survey:
Needs to participate in the McDonald’s Survey:
- Any electronic device such as Pc or Laptop or Smartphone.
- Internet or Wi-Fi connection. Make sure that your data connection is good.
- Recent Receipt of McDonald’s.
- Should have knowledge of English or French.
Step by Step procedure of Mcdonald’s Survey:
- First of all, you should possess the recent Receipt of McDonald’s.
- Then select any electronic device with a good internet connection.
- Then on the web browser type, the official survey address of McDonald’s over there i.e if you have to type Mcdvoice and click on search option.
- The web browser will take you to the survey page of the McD.
- On the official survey page of McD, first of all, you have to select the language. You have to select either English or French.
- Then in the next step, you have to enter the restaurant number that you have visited recently.
- Then you have to specify the restaurant from which you have got the receipt.
- Then enter the date of visit and time of visit.
- Then enter the amount you have spent in the McDonald’s.
- Then you will be asked a few questions. You have to answer them all.
- Your feedback should be genuine so that Mcdonald’s will improve their service.
- After answering all the question, click on submit option.
After the completion of the survey, the customers may receive coupons or they can win some free food from McDonald’s or discount on your bill in the next visit. The customers will receive a validation code after completing the survey. The customers need to take out a print of it or they can write it down on a piece of paper. This validation code will be used to redeem the special offers at McDonald’s restaurant.
The offer will be valid only for one month from the date you receive the offer. The offer is valid in any restaurant of McDonald’s nearby you.
The menu and Price:
McAloo Tikki – 30
Veg McPuff – 35
McEgg – 35
Chicken McGrill – 45
Masala Grill Veg – 49
Masala Grill Chicken – 59
McAloo Wrap with Chipotle Sauce – 49
Egg Wrap with Chipotle Sauce – 49
Grill Chicken Wrap with Chipotle Sauce – 59
Econo Meal (Burger/Wrap + Coke + Small Fries) :
Veg McPuff – 109
McEgg – 115
Chicken McGrill – 119
Masala Grill Veg – 125
Masala Grill Chicken – 135
McAloo Wrap with Chipotle Sauce – 132
Egg Wrap with Chipotle Sauce – 132
Grill Chicken Wrap with Chipotle Sauce – 150